If our sizes don't suit your walls, or you would like us to produce a custom piece of artwork, please do not hesitate to contact us with your requirements.

 

Call: 01476 385051

Email: info@squarkinteriors.com

Your images

Collect together all the images you want us to use. Please name the files clearly. Also provide us with the best quality image that you can to ensure the best quality print. Ideally, images should be 300dpi (dots per inch) with a width of 15cm or more. We're good, but we can't work miracles with image files that are too small, fuzzy or out of focus!

 

Send us the information

Email  your files (info@squarkinteriors.co.uk) with your order number as the email subject, or if they are too big, drop us a line and we will arrange an alternative transfer method. If you prefer, put them on your own Dropbox or WeTransfer account and send us a link.

TERMS & CONDITIONS

 

Acceptance
All orders and transactions between Squark Interiors and the customer are accepted on these conditions of sale only. It is the responsibility of the customer to read such conditions before entering upon a transaction. The terms you will read form a contract between the customer using our website and Squark Interiors. By placing an order you are agreeing to these, if you do not agree, please do not use our website. You may wish to print or save a copy of these. Squark Interiors reserve the right to update these conditions, with a dated amendment. The date of last amendment of these conditions is 11th April 2018.
        
Exclusivity
Squark Interiors trading terms and conditions shall apply to the exclusion of any other terms and conditions, unless an agreement is in writing and signed by a representative of Squark Interiors and the Customer.
        
Variations
Designs may vary, without any liability, the content of the site, including quotations, sales literature or other documents as long as such alterations do not materially affect the quality of the goods.

Printing
All products are printed by hand, as such Squark Interiors shall endeavour to match the colour, style and positioning on each item however Squark Interiors is unable to guarantee an exact match.  Colours may vary depending on the screen that they are viewed on - this is beyond our control and for which we accept no responsibility.
        
Price
All prices quoted on Squark Interiors website are in British Pounds Sterling. Online prices include VAT (Value Added Tax) when applicable.

Squark Interiors is entitled to increase the price of goods at any time prior to printing the product(s) due to factors beyond our control, however once the product(s) has been printed Squark Interiors will honour the price as per the email agreement with the customer.

Quotes
Quotes are valid for a period of 30 days unless otherwise agreed in writing by Squark Interiors. A quote is a separate agreement between Squark Interiors and the customer and as such the customer is not entitled to any further discount as advertised on the website.

Payment
The customer shall pay for all goods prior to print and dispatch due to the personalised nature of trade unless otherwise agreed in writing between Squark Interiors and the customer.

Should an agreement be accepted between Squark Interiors and the customer, Squark Interiors is entitled to invoice the customer for payment on or at any time after dispatch of goods.

The customer shall make payment without deduction or setoff within 30 days of the date upon the invoice. Payment is to be made by bank transfer.

In making payment the customer is within agreement that they are the account holder and that sufficient funds are held to honour the payment.

Non Payment
If payment has not been made within 30 days of the invoiced date, Squark Interiors is entitled to (a) suspend any further orders for the customer, and (b) charge the customer interest at a rate of 2% a month or part thereof from the date such monies are due until payment in full is made, and (c) pass on all collection charges to the customer that are incurred in the collection of the monies, until payment in full is made.
        
Cancellation
Squark Interiors reserve the right to cancel any order at any time and issue a full refund to the customer

No goods are sold to the customer on a sale or return basis. The customer has no right to reject or return the goods without the consent of Squark Interiors. As goods are personalised a ‘cooling off’ period is not applicable. Personalised items may not be exchanged or refunded should the customer request an incorrect size at time of order. Your statutory rights are not affected. Your local trading standards or citizens advice will be able to provide further advice for you.

Squark Interiors reserves the right to cancel and refund with immediate effect all orders relating to images Squark Interiors deem to be copyright, or have justifiable concern that images requested to be printed are copyright or detriment to the Squark Interiors brand. Your order is only deemed as accepted by us once the order is printed and dispatched. Up to this point we reserve the right to cancel and refund any order we feel is, racist, threatening, absence or indecent, pornographic, discriminating, or likely to incite bad feeling. Any order we have no payment or stock is not available will be cancelled and refunded. If we are unable to manage your requested delivery date or your order is to be delivered outside the UK your order will be cancelled and refunded. If we have made a price or description error we reserve the right to cancel.

Alterations
Squark Interiors shall endeavour to make amendments to requested orders as timely as possible. Once an on-line order has been processed, no cancellations will be accepted. However we can modify your order providing we are notified within at least 4 hours from placement of original order. However if this request is received after the product has been printed Squark Interiors shall not be liable for the cost of a reprint.
    
Delivery
Any dates provided for delivery are approximate only, and Squark Interiors is not responsible for the timely receipt of goods once dispatched to the customer. As such, late deliveries will not be refunded, and payment will be pursued due to the personalised nature of our products. Our working hours are Monday - Friday 9am - 5pm. We do not include weekends or Bank Holidays in the working hours quoted for print and dispatch purposes, although we may work outside these hours and contact you accordingly regarding your order. Orders not received within 7 working days of dispatch must be reported to Squark Interiors by email. Failure to notify us within this period may result in Squark Interiors not accepting any responsibility for items dispatched and not delivered/received. If a delivery has failed by the recipient not being available and the goods are returned to Squark Interiors, Squark Interiors will charge a resend fee based on the current postal rates. Should the address supplied be incorrect or incomplete we accept no responsibility or liability for items not received. Once you receive your dispatch email you must timely monitor the delivery of goods and contact Squark Interiors quickly if a delay appears.

Delivery costs
Delivery costs shall be displayed clearly prior to completing the purchase. They will indicate the current price for Royal Mail and if applicable Courier.
            
Refunds/Damaged Goods
Damaged goods must be reported to Squark Interiors within 48 hours of delivery by email, failure to do so and Squark Interiors will not accept responsibility and the customer shall not be entitled to reject the goods.

Upon agreement by email Squark Interiors will cover the cost for the return of the product(s) using either 1st or 2nd class post, or courier costs on larger orders. Products must be received by Squark Interiors to qualify for a replacement free of charge. A refund may be considered at the discretion of Squark Interiors. A refund or replacement will not be offered in the instance that an image of poor quality has been supplied by the customer and printed by Squark Interiors.
            
Colour and Sample Matching
Squark Interiors will endeavour to match colours as closely as possible. Exact colour matching onto different substrates is not always possible and Squark Interiors is unable to guarantee an exact match. As such the customer has no right to reject or return the goods on these grounds. Should the customer have concerns regarding the colour match on multiple orders of the same design Squark Interiors recommends that a sample is obtained, to proceed without a sample is at the sole risk of the customer. All products are printed by hand, as such Squark Interiors shall endeavour to match the colour, style and positioning on each item however Squark Interiors is unable to guarantee an exact match.
           
Images
Squark Interiors does not accept responsibility for the quality of images sent to us, ‘the higher the quality of image the better the print’. Licensed or copyright images, logos or trademarks must not be submitted to Squark Interiors by the customer for reprint without the consent of the owner. Squark Interiors shall not be liable for any claim or expense arising out of any illegal or libellous matter printed for the customer or any infringement of copyright or patent or similar right resulting from compliance of the customers instructions either expressed or implied. Any legal costs incurred in such matter shall be borne by the customer.

Squark Interiors reserves the right to cancel and refund with immediate effect all orders relating to images Squark Interiors deem to be copyright, or have justifiable concern that images requested to be printed are copyright or detriment to the Squark Interiors brand. Squark Interiors is not responsible for checking ownership of images or identifying copyright images.
            
Design Service
Squark Interiors design offers an On Line Service that is designed to provide the customer with the opportunity to view an illustration of their image on our products. Squark Interiors shall then resize the image to provide the customer with a product of optimal quality. Squark Interiors accepts no responsibility for poor quality images submitted to us. The better the image supplied to Squark Interiors the better the print.
            
Errors
Squark Interiors does not accept responsibility for customer input or spelling mistakes on orders. Squark Interiors does not accept responsibility for errors on larger orders once a printing proof has been accepted by email with the customer.
            
Liability
Except in the case of death or personal injury caused by negligence on behalf of Squark Interiors, Squark Interiors will not be liable to the customer by reason of any representation, implied warranty, condition or other term, or any duty at common law, or under the express terms of the conditions for any consequential loss or damage (whether for loss or profit or otherwise), costs, expenses or other claims for consequential compensation whatsoever which arise out of, or in connection with the supply of the goods or their use or resale by the customer.

 

Squark Interiors makes every effort to ensure that its products are safe to use and compatible with existing interior decoration. However, if damage occurs to the paintwork or walls, or your wallpaper or vinyl does not apply to a surface, we can accept no responsibility for damage incurred as a result of the following issues:

* Damp, condensation or mould

* Poorly plastered walls

* Peeling or flaking paintwork

* Freshly painted surfaces

* Applying vinyls to uneven wall surfaces, such as textured wallpapers or damaged walls
          
Website Liability
Whilst Squark Interiors endeavours to keep the website and emails free from viruses, trojans, worms and any other similar such ailments, Squark Interiors shall not be liable to the customer or site visitors for any destructive results.
            
Force Majeure
Squark Interiors shall not be liable to the customer or be deemed to be in breach of the contract of sale for any delay in performing, or any failure to perform, any of Squark Interiors obligations in relation to the goods if the delay or failure was due to any reason beyond Squark Interiors reasonable control.
            
Jurisdiction
Any contract formed under these conditions of sale shall be construed and enforced in accordance with English Law in the Courts of England and Wales.

© Squark Interiors 2018

Returns
Personalised items may not be exchanged or refunded should the customer request an incorrect size at time of order. Your statutory rights are not affected. Your local trading standards or citizens advice will be able to provide further advice for you.

Refunds
Damaged goods must be reported to Squark Interiors within 48 hours of delivery by email, failure to do so and Squark Interiors will not accept responsibility and the customer shall not be entitled to reject the goods.

Upon agreement by email Squark Interiors will cover the cost for the return of the product(s) using either 1st or 2nd class post, or courier costs on larger orders. Products must be received by Squark Interiors to qualify for a replacement free of charge. A refund may be considered at the discretion of Squark Interiors. A refund or replacement will not be offered in the instance that an image of poor quality has been supplied by the customer and printed by Squark Interiors.

Whilst Squark Interiors pride ourselves on delivery and service, no refunds can be given on ‘late deliveries’ which are due to circumstances beyond our control, such as a third party carrier issue.

Cancellations
Squark Interiors reserve the right to cancel any order at any time and issue a full refund to the customer

No goods are sold to the customer on a sale or return basis. The customer has no right to reject or return the goods without the consent of Squark Interiors. As goods are personalised a ‘cooling off’ period is not applicable. Personalised items may not be exchanged or refunded should the customer request an incorrect size at time of order. Your statutory rights are not affected. Your local trading standards or citizens advice will be able to provide further advice for you.

Squark Interiors reserves the right to cancel and refund with immediate effect all orders relating to images Squark Interiors deem to be copyright, or have justifiable concern that images requested to be printed are copyright or detriment to the Squark Interiors brand. Your order is only deemed as accepted by us once the order is printed and dispatched. Up to this point we reserve the right to cancel and refund any order we feel is, racist, threatening, absence or indecent, pornographic, discriminating, or likely to incite bad feeling. Any order we have no payment or stock is not available will be cancelled and refunded. If we are unable to manage your requested delivery date or your order is to be delivered outside the UK your order will be cancelled and refunded. If we have made a price or description error we reserve the right to cancel.

 

Alterations
Squark Interiors shall endeavour to make amendments to requested orders as timely as possible. Once an on-line order has been processed, no cancellations will be accepted. However we can modify your order providing we are notified within at least 4 hours from placement of original order. However if this request is received after the product has been printed Squark Interiors shall not be liable for the cost of a reprint.

 

For full details please read our terms and conditions before ordering.

Squark Interiors respects the privacy of all our customers and as such we are dedicated to protecting your privacy only collecting information from you that we require to provide the requested service.

The information that we collect from you in order to provide you the level of service that you require is:

Your name
Your address
Your requested delivery address
Your email address
Your phone number
Your images/words forwarded to us for your product

No Credit/Debit card information is held by us as payments are collected and encypted by a third party payment provider. The third party provider is regulated and under strict criteria and obligation to keep your personal data secure.

Images may be retained for further orders from you. If you specifically wish images/personal details to be deleted from our system please email at info@squarkinteriors.co.uk.

All information held by us is stored securely.

All information held is provided by you, and is as accurate as you supply.

We may decide to run marketing campaigns or promote new products by contacting existing customers, customers have the option to opt out of any marketing emails that we may send.

We do not share your data with any other companies, nor do we pass your information to any third party.

If you would like further information or if you have a query or concern regarding our privacy policy please do not hesitate to email us at info@squarkinteriors.co.uk.

 

 

 

Squark Design t/a Squark Interiors Privacy Policy,
Cookies Policy and Terms of Use

Cookies are small text files that are placed on the device you use to access our website, in which some information is stored for the purposes described on this page.

 

We are Squark Design t/a Squark Interiors, a Limited Company registered at Companies House under the Company Number 09236673.

 

Squark Design t/a Squark Interiors uses cookies to aid browsing and personalisation of our website, as well as to analyse users’ browsing and also allows us to count the number of visitors to the website and to analyse a visitors behaviour when they move around the site. Cookies are not used for advertising purposes.

 

The information generated by the cookie about your use of the website (including your IP address) will be directly transmitted to and stored by Squark Design t/a Squark Interiors Limited on servers in the United Kingdom and the European Economic Area. Responsibility for this data corresponds exclusively to Squark Design t/a Squark Interiors Limited and, according to the terms and conditions of the service, will be used for the purpose of tracking your use of the website and compiling reports for website and internet activity.

 

Squark Design t/a Squark Interiors Limited may transfer said information to third parties where required to do so by law, or where such third parties process the information on Squark Design t/a Squark Interiors Limited’s behalf.

 

You may refuse the processing of your data or information by refusing the use of cookies, which you can do by selecting the appropriate setting on your browser. However, please note that if you do so, you may not be able to use the full functionality of the website. By using the website and clicking the relevant icon on the Cookie Control pop up box, you consent to your data being processed by Squark Design t/a Squark Interiors Limited in the manner and for the purposes set out above.

 

This tool does not gather data on users’ names or surnames or the postal address from which they connect. The information it gathers is related, for example, to the number of pages visited, the language, the city in which the IP address users access the website from is located, the number of users that visit us, the frequency and reoccurrence of visits, the length of the visit, the browser used and the operator or type of device through which the website is accessed.

 

We use this information to improve our website, detect new needs and assess the improvements to be made in order to provide a better service to our users.

 

You can allow, see, block or delete the cookies placed on your device in your browser settings.

 

PRIVACY POLICY

 

POLICY STATEMENT

SQUARK DESIGN t/a SQUARK INTERIORS (SD) Limited, the business address being 1st Floor, 28 Market Place, Grantham NG31 6LR, under company number 09236673, is committed to its obligations under the law and this document describes how SD is committed to meeting its data protection commitments and obligations. This policy sets out the lawful basis on which SD stores and processes personal data.

 

The Data Protection Act 1984 introduced basic rules of registration for users of data and rights of access to that data for the individuals to which it related. These rules and rights have been revised and superseded by the Data Protection Act 1998 which came into force 1st March 2000. These are superseded by the EU General Data Protection Regulation (GDPR) that come into force May 25th 2018.

 

SD’s Lawful Basis for Processing Data For all Business to Business, client to Business and Business to client communications (generally via email) Policy is to fully comply with the EU General Data Protection Regulation in line with the Information Commissioners Office guidelines.

 

PURPOSE

SD is committed to being fully transparent about the data it collects and processes and to meeting its data protection obligations. This policy documents SD’s purpose of processing activities for all Business to Business, client to Business and Business to client communications (generally via email).

 

Should you have any questions or complaints regarding this policy please contact Squark Design t/a Squark Interiors via email at info@squarkinteriors.co.uk.

 

DEFINITIONS UNDER THE ACTS / REGULATIONS

 

Data Controller

A data controller is the person who determines the purposes for which and the manner in which any personal data is, or is likely to be, processed as part of the Data Protection Act 1998.

 

Under GDPR, a data controller determines how and why personal data is collected and where from.

 

Data Processor

A data “processor” acts on behalf of the “controller” to process data according to their guidelines. SD is both a controller and a processor.

 

Processing

“Processing” means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

 

DATA PROTECTION PRINCIPLES

SD will comply with the 8 principles of the schedule 1 to the Data Protection Act, namely that personal data should be:

 

1.  Processed lawfully, fairly and in a transparent manner in relation to the data subject ('lawfulness, fairness and transparency');

 

2.  Collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes; further processing for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes shall, in accordance with Article 89(1), not be considered to be incompatible with the initial purposes ('purpose limitation');

 

3.  Adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed ('data minimisation');

 

4.   Accurate and, where necessary, kept up to date; every reasonable step must be taken to ensure that personal data that are accurate, having regard to the purposes for which they are processed, are erased or rectified without delay ('accuracy');

 

5.   Kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed; personal data may be stored for longer periods insofar as the personal data will be processed solely for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes in accordance with Article 89(1) subject to implementation of the appropriate technical and organisational measures required by this Regulation in order to safeguard the rights and freedoms of the data subject ('storage limitation');

 

6. Processed in a manner that ensures appropriate security of the personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organisational measures ('integrity and confidentiality').

 

7.  Appropriate technical and organisational measures shall be taken against unauthorised or unlawful processing of personal data and against accidental loss or destruction of, or damage to, personal data.

 

8.  Personal data shall not be transferred to a country or territory outside the European Economic Area unless that country or territory ensures an adequate level of protection for the rights and freedoms of data subjects in relation to the processing of personal data.

 

JUSTIFICATION OF PROCESSING

In order for data to be processed lawfully, under the first principle, SD has considered all legal bases for the collection of personally identifiable information via Business to Business, client to Business and Business to client communications (generally via email) that;

 

We understand our responsibility to protect the individual’s interest;

 

We believe that there is a limited privacy impact on the individual;

 

We believe that the individual should reasonably expect us to use their data for business purposes and we do not want to bother them with disruptive consent requests when they are unlikely to object to the processing;

 

We have identified the legitimate interests;

 

We have checked that the processing is necessary and there is no less intrusive way to achieve the same result;

 

We only use individual’s data in ways they would reasonably expect unless we have a very good reason;

 

We are not using people’s data in ways they would find intrusive or which could cause harm unless we have a very good reason;

 

We have considered safeguards to reduce impact where possible;

 

We have considered whether we can offer an opt out;

 

We keep our Legitimate Interests Assessment under review if circumstances change amend or change accordingly;

 

We have therefore decided that we justify processing and storing of personal data obtained via Business to Business, client to Business and Business to client communications (generally via email) on the grounds of legitimate interests and that legitimate interest is the commercial interest of SD.

 

SECURITY

SD has put in place adequate security measures to safeguard personal data from destruction, loss, unauthorised access or disclosure, for example, security against hacking on any website that collects visitors’ e-mail addresses.

 

RIGHTS OF INDIVIDUALS

SD affords the following rights to data subjects, in accordance with their application under the GDPR;

 

- The right to be informed

- The right of access

- The right to rectification

- The right to erasure

- The right to restrict processing

- The right to data portability

- The right to object

- Rights in relation to automated decision making and profiling.

 

An individual may request access to all personal data of which he or she is the subject and which SD is processing. Requests of this nature may be submitted via the email address info@squarkinteriors.co.uk.

 

DATA BREACHES

If SD discovers that there has been a breach of any personal data that poses a risk to the rights and freedoms of individuals, it will report it to the Information Commissioner within 72 hours of discovery. SD will record all data breaches regardless of their effect. If the breach is likely to result in a high risk to the rights and freedoms of individuals, it will tell affected individuals that there has been a breach and provide them with information about its likely consequences and the mitigation measures it has taken.

 

SD reserves the right to change this policy at any time by updating this page. This policy is effective from 21 May 2018.